Help Center
Frequently Asked Questions
Everything you need to know about repairs, warranty, financing, and pickup — answered by real Utah technicians.
Do you repair computers you didn't build?
Absolutely. Our technicians service any brand, any age of PC, laptop or desktop — Dell, HP, Lenovo, custom builds, you name it. Bring it into any of our 5 Utah stores for a diagnosis.
How long do repairs take?
Most repairs are done in a few days, and many common fixes are same-day. We diagnose quickly, tell you exactly what's wrong and what it costs, and get you back up and running — no big-box runaround.
What does the lifetime warranty cover?
Every PC Laptops brand build includes free service and labor for life — diagnostics, maintenance, and unlimited technical assistance. Parts coverage is available as an optional in-store upgrade.
Do you offer financing?
Yes. Qualified buyers can finance a new build with 0% APR options, so you can spread payments out over time. Ask any store associate or apply online at checkout.
Can I pick up an online order in store?
Yes — choose in-store pickup at checkout and grab your order the same day at whichever of our 5 locations is most convenient. We'll have it set up and ready before you leave.
Do you buy or trade in used computers?
We do. Bring in your old machine for an evaluation and put its value toward a newer, faster PC Laptops build. It's the easy way to upgrade.
Can you recover data from a dead drive?
Often, yes. Data recovery is one of our most-requested services. Bring in the drive or computer and we'll assess what's recoverable before any work begins.
What are your hours?
All 5 stores are open Monday–Saturday, 10am–7pm, and closed Sunday. You can reach a real human by phone at 1-877-596-SAVE during business hours, or chat with us online.